Qian Gu Qing
FAQ
Booking, entry, refunds and child policies — the most common questions.
How do I book?
Tap any “Book Now” button, scan the QR code or copy the agent’s WeChat ID, then send your date, party size and budget. The agent checks seats and quotes in real time, and sends your e-ticket voucher right after payment.
How fast is ticket issuance?
Usually within minutes of payment. The agent sends the pickup voucher / QR code to your WeChat — keep an eye on your messages.
Can I refund or change the date?
E-tickets are non-refundable and non-exchangeable once issued, and traveller details cannot be changed. For special cases before issuance, please talk to the agent — subject to what the agent confirms.
Do children need a ticket?
Children under 6 or under 120cm enter free (no seat, one child per adult). Other child policies follow the venue’s rules on the day. Tell the agent your child’s height and age when ordering and they will match the right ticket type.
Why are prices “indicative”?
Show prices vary by date, seat and season. The figure on this page is a reference; the final quote comes from the agent at ordering, with no extra markup from us.
How do I enter the venue?
Follow the agent’s instructions: redeem your SMS / QR voucher at the ticket counter or scan to enter. Arrive 40–60 minutes early.
Can I get an invoice?
Please mention invoice needs before ordering; the ticket issuer provides invoices per their policy, subject to the agent’s confirmation.
Book via WeChat
Send “date + number of people” on WeChat for a real-time seat and price quote.
